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Philip Wade's avatar
Philip Wade
Collaborator | Level 10
1 year ago
Solved

Dropbox Integration with Zoom deprecated.

I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox autom...
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    1 year ago

    Hi everyone,

    Thanks for your feedback regarding this.

    The Zoom integration within Dropbox is active and working normally for all users.

    If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.

    Thank you,

    Sam

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey spydee - could you clarify what are the exact steps you followed to do this? 

spydee's avatar
spydee
New member | Level 2
11 months ago

Here are the steps:

  1. Sign in to dropbox.com
  2. Click your profile picture
  3. Click Settings
  4. Click the Connected apps tab
  5. Click Settings next to Zoom
  6. Check the box next to Copy Zoom cloud recordings to Dropbox
  7. Click Update

 

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hi from me too, spydee! Out of curiosity was the integration working for you before and it suddenly stopped or is this the first time you’re trying to save your recordings to your Dropbox account this way?

    Have you tested this via another browser too, and the issue persists?

    • spydee's avatar
      spydee
      New member | Level 2
      11 months ago

      Hi Nancy, it used to work then it stopped because it was deprecated. What I didn't know was it was brought back by DBX thankfully. From a colleague I just spoke to his integration suddenly started working again recently. I checked this morning and my test recording did show up in my DBX folder which is fantastic. It was a very short recording so I'll be interested to see if it works for my actual needs where my zoom recordings are 2 hours long. 

      • Philip Wade's avatar
        Philip Wade
        Collaborator | Level 10
        11 months ago

        spydeejust for your information it was reinstated over 12 months ago. That's was as a result of the original thread I created here and the support of the Community. Sam DBX was key in this process. It should work now it is working for you whatever the length of call you have. Any issues, Sam DBX will advise. Trust this helps.

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