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Retta's avatar
Retta
Explorer | Level 4
5 years ago
Solved

Dropbox not in files on iPad Pro

Deleted the Dropbox app on my iPad Pro. Reloaded the app. Can’t find it or add to files app on my iPad. Please help? Os 14.5 I believe anyway everything is updated. Hope someone knows how to fi...
Mobile
Third Party Integrations
  • Hannah's avatar
    Hannah
    5 years ago
    I see, thanks for the update on this!

    Can you try the steps in this article by Apple, to see if you can add the Dropbox app to your files app again?
nikoneufeld's avatar
nikoneufeld
Explorer | Level 4
5 years ago

Hi,

I have the same problem on a brand-new M1 iPad Pro. The Dropbox app does not appear in the “Locations” of the “Files” app. I have tried to reinstall Dropbox multiple times. No success. Dropbox as such works, but the Files integration is not working. It works for Google Drive. I.e. Google Drive appeared in the ‘Locations’ after I installed the App. 

 

Any suggestions? I am on the latest release iPadOS 

 

Thanks a lot

Niko

nikoneufeld's avatar
nikoneufeld
Explorer | Level 4
5 years ago

After a reboot of the iPad the Dropbox app appeared. I had tried to close it before, but with iPadOS you never know if it is really stopped. Anyhow it is fixed now. 

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