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Dropbox password synchronisation notification isn't appearing on other device
I'm not seeing any notification on my moto G9 device when I try and initiate the dropbox password add on in the firefox browser.
"Check your other devices for a notification
Let’s make sure it’s you and sync any passwords you already added.
We’ll finish setting up after we get your approval on Firefox Windows or motorola moto g(9) plus.
Didn’t get it? "
Where does this notification appear?
On the second time I closed it and opened it, it got past the white screen. So whatever you did it worked.
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I'm seeing the message on all of them (both iPhone and PC). I did this morning notice there was an error message on the Chrome extension on my PC. I removed it, but that did not help.
- Hannah
Dropbox Community Moderator
Do you remember what error message that was, runnermomgail?
Thank you for your response. I decided to do a support chat and then they escalated it. So I sent the log to them, but I will attach it here as well. If I learn anything helpful, I'll post it to this thread in case it might help others too.
- Walter
Hey runnermomgail - sorry to jump in here, but could you share your ticket ID with us so that we can look it up in our system?
Sure, it's Ticket #23240723. They got back to me and said they are going to escalate it further. I'll post again when I get the next response.
