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Forum Discussion

mcnrodriguez's avatar
mcnrodriguez
Helpful | Level 5
3 years ago

DropBox Sign - Signers not receiving emails?

Hello, I uploaded a document on Thursday for some of our signers. I sent the email, but it looks like no one received anything when I asked them during our Monday meeting. I sent email reminders, I d...
Dropbox Sign
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for letting us know, SandySbh.

 

Can we send you an email, so we can look into this internally?

JP-LCG's avatar
JP-LCG
New member | Level 2
3 years ago

Hi, I'm having issues sending an email reminder to the final signatory of my document as well. Could you please look into it? Feel free to email me at my associated address. Thank you.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi JP-LCG, to look into this in more detail, could you contact the support team directly via this link?

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