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Dropbox's latest update leads to no access to Boxcryptor files. Can't copy or open them.
The latest update from June 30 leads to me unable to open or copy the files under the boxcryptor folder. How to rescue the files?
Same issue here, Dropbox's new "Dropbox for Windows update" https://help.dropbox.com/installs/dropbox-for-windows seems to be the culprit, wasted a whole day trying to access files encrypted with Boxcryptor Classic. After trial and error, created some workarounds:
- Copy the whole encrypted Boxcryptor directory out of dropbox directory, and open again in Boxcryptor from the new location. This way of course the directory will no more sync to dropbox
- Uninstall dropbox, then reinstall but during setup advanced settings choose "Opt out under Dropbox for Windows updates". Delete Boxcryptor directory and copy it from another backup taken before dropbox messed it up to the actual Boxcryptor directory
Neal
Community Manager
Community Manager
I think it thinks they are already available offline, I only get these options when I right mouse click on the desktop folder:
I tried downloading a copy of the BoxCryptor.bc folder from dropbox online but hit the issue that I can open the files but it is just gibberish since it is the encrypted version of the file.
One thing I just noticed that I didn't realize yesterday is that I have a drive mapped to the boxcryptor folder, when I try and access the files using this method (which is my normal method) I get the error "A device attached to the system is not functioning". If I go directly to the Dropbox folder and then BoxCryptor.bc and then access the file I can open it but then it is gibberish since it is the encrypted version.
It seems whatever the update did it stopped me being able to see the decrypted versions of the file.
Hope this helps, thanks.
