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MrTacoPants's avatar
MrTacoPants
Helpful | Level 5
3 years ago
Solved

Boxcryptor license keys. How can I honor these with Dropbox?

so i got a license key for boxcryptor... that apparently is worthless cus you cannot create an account there... is dropbox going to honor these license keys?

9 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    MrTacoPants wrote:

    so i got a license key for boxcryptor... that apparently is worthless cus you cannot create an account there... is dropbox going to honor these license keys?


    You should probably ask that on the Boxcryptor Community. The people here likely don't have that information yet.

  • MrTacoPants's avatar
    MrTacoPants
    Helpful | Level 5
    3 years ago

    appreciate the response. i'll give that a whirl. 

  • MrTacoPants's avatar
    MrTacoPants
    Helpful | Level 5
    3 years ago

    hilariously... theyre not letting me sign up on their community board, the confirmation key no matter the email is invalid or been used. i guess thats one way of silencing the critics. it appears to be a bit of a panic over there. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi MrTacoPants, I hope you're doing well! 

     

    We are still finalizing the pricing and packaging and will share more information as soon as possible. 

     

    Thank you for your patience! 

  • MrTacoPants's avatar
    MrTacoPants
    Helpful | Level 5
    3 years ago

    is that pricing and packaging going to in any way help what i asked about in the first place; that i had a key and fell between the window of using it and dropbox buying boxcryptor? im confused how you think this answers my question or is in any way relevant to my post but hey you do you. 

  • Martin R.19's avatar
    Martin R.19
    Collaborator | Level 10
    3 years ago

    at this stage this clearly is a question that you should address to Boxcryptor please...

  • MrTacoPants's avatar
    MrTacoPants
    Helpful | Level 5
    3 years ago

    they tell me to ask dropbox and the people i got the keys from. does anyone know what is going on? 

  • Martin R.19's avatar
    Martin R.19
    Collaborator | Level 10
    3 years ago

    MrTacoPants I understand. Then you probably really got the keys in a "no man's land time window" and are in a loop now. Guess you have to wait until Dropbox offers encryption. But who exactly sold you these license keys? If it was still Boxcryptor Germany (see imprint) they cannot forward you to anybody else and need to refund you immediately. It depends who has a contract with you for that purchase.

  • MrTacoPants's avatar
    MrTacoPants
    Helpful | Level 5
    3 years ago

    i definitely got them in no mans land, hence my frustration. i'll go back to waiting. just wasn't sure why i would get an update that didnt answer my question or even attempt to read it. 

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