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mikerain99's avatar
mikerain99
Explorer | Level 3
4 years ago

Email to Dropbox failed

I got an xxx@addtodropbox.com address. If any email is sent to that address, Dropbox saves its attachments to the Email Attachments folder in my Dropbox account. It works fine, except in one situatio...
Third Party Integrations
upload
Web
Anonymous's avatar
Anonymous
4 years ago
No it did not solve my problem 😌
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi anonymous, have you tried turning off the feature, and turning it back on? 

  • Anonymous's avatar
    Anonymous
    4 years ago

    yes. also change different emailadresses. remove the map with attachement email and turning of the feature. all i tried....

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi anonymous, how large are the attachments you're trying to send via email?

       

      What email program, website, or service are you using to send the email?

       

      Are these images being attached, and do they appear in the body of the email itself (as in, within the text) or are they separate attachments to the email itself? 

      • Anonymous's avatar
        Anonymous
        4 years ago

        Hi Jay

         

        small not very big ones. Pdf 14,1MB picture 48KB mailed with my macbook gmail account, it are attached files. The picture appears in the body but the pdf is closed a document.

        Thanks in advance!

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