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Forum Discussion
Email to Dropbox failed
I got an xxx@addtodropbox.com address. If any email is sent to that address, Dropbox saves its attachments to the Email Attachments folder in my Dropbox account. It works fine, except in one situatio...
yes. also change different emailadresses. remove the map with attachement email and turning of the feature. all i tried....
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi anonymous, how large are the attachments you're trying to send via email?
What email program, website, or service are you using to send the email?
Are these images being attached, and do they appear in the body of the email itself (as in, within the text) or are they separate attachments to the email itself?
Hi Jay
small not very big ones. Pdf 14,1MB picture 48KB mailed with my macbook gmail account, it are attached files. The picture appears in the body but the pdf is closed a document.
Thanks in advance!
- Jay
If you are sending images, and they appear in the body of the email, which Apple Mail on Mac and iOS devices do by default, then it isn't recorded as an attachment so it won't upload to the Dropbox site.
When you send the email via Gmail itself, both those files would be attachments, and would upload normally.
Does the same issue occur with the attached PDF file in the email? What about if you send the PDF in its own email without the image in the body of the email?
Jayyes same issue occur with the attached PDF file in the email. Can you tell me how do i do this > send the PDF in its own email without the image in the body of the email?Because PDF never give image in the body of my email
- Jay
If you're able to send an email with the PDF attachment from Gmail directly, and it appears on your account, then it's working normally.
If it isn't working when using another mail program, then you'd need to check its settings to ensure files are not embedded in the email body itself. Since you mentioned you were using iOS, then this Apple article might help in that regard.
Hi Jay thanks for your reply,
If you're able to send an email with the PDF attachment from Gmail directly, and it appears on your account, then it's working normally. > YES, when I send online from the gmail it works fine
My pdf's are not embedded, but attachements from my mail.app oon my macbook, does not appear in dropbox.
Am I the only one or is this a mac < >Dropbox thing?
- Megan
Hi anonymous, I just sent you an email, in order for us to have a closer look into this.
Thanks!
