Forum Discussion

kdm's avatar
kdm
Explorer | Level 3
3 years ago

Email to Dropbox with images (.jpg, .png)

Just starting to use email to Dropbox. It seems to work for PDF files, but it will not save .jpg or .png files. Is there a specific list of file types that work with this? It would be very helpful to...
Third Party Integrations
upload
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Images should be allowed to be added via email. Are you certain that the images are attachments, and not images pasted in the body of the email?

kdm's avatar
kdm
Explorer | Level 3
3 years ago
One time they were pasted, the other time they were attached. I’m not sure how the individual email clients handle this. If they are pasted will this feature not work?
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Yes, if images are pasted into an email, they aren't attached, so they're in the body of the email itself. This prevents them from being added to your account.

    • kdm's avatar
      kdm
      Explorer | Level 3
      3 years ago
      It seems like most mail clients insert an image into the body instead of keeping it as a separate attachment. I just tried mail app for iOS. Anyway to have this feature take images from the body?
      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        The Mail app specifically puts images into the body of the email, meaning it won't make them attachments. 

         

        Currently, there isn't a method to allow files in the body of an email to be added to your account.

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