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Errors from Salesforce Dropbox integration
I am getting the following errors from one of our Salesforce customers who is using the Dropbox Salesforce integration app. Any thoughts on what is going on here, and how this might be fixed?
Thanks Paul
Apex script unhandled exception by user/organization: ****details removed
Failed to invoke future method 'private static void moveRecordFuture(Id)' on class 'Dropbox_for_SF.HandleRecordChange' for job id '7078d00004eZXVk'
caused by: Dropbox_for_SF.DropboxClient.InvalidCopyException: Script-thrown exception
Class.Dropbox_for_SF.DropboxClient.handleStandardErrorCodes: line 710, column 1
Class.Dropbox_for_SF.DropboxClient.handleStandardErrorCodes: line 693, column 1
Class.Dropbox_for_SF.DropboxClient.moveFolder: line 461, column 1
Class.Dropbox_for_SF.HandleRecordChange.moveRecord: line 390, column 1
Class.Dropbox_for_SF.HandleRecordChange.moveRecordFuture: line 360, column 1
5 Replies
- Nancy
Dropbox Community Moderator
Hi Coacto! Thanks for posting on the forum.
To look into this further, we’ll need to log a ticket for you instead.
Is it OK if we send it to this email address?
Let me know.
- Walter
Hey Coacto, sorry to jump in here, but I just wanted to mention that we can only send you a ticket to the email address that's associated with your profile here, on our Community.
If you'd like to use another email address, you can try contacting our support team from your end.
Thanks for the response. The person that set up this user has since moved on, but their email address is still active, please go ahead and use the original email address for the ticket and we will change that at a later date.
