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MODS's avatar
MODS
New member | Level 2
8 months ago

Excel crashes when opening a file from Dropbox

Hello.  This just started occurring yesterday for one of my machines. I have files stored on Dropbox sync'd through filer explorer. When I open the file from dropbox (file explorer), excel quits re...
Microsoft Office
Third Party Integrations
RHC's avatar
RHC
New member | Level 2
6 months ago

I have having the same problem. Did any of you solve it?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey RHC, thanks for posting here today!

Would you be able to share some additional info with me? 

When did you first notice this behavior? Do you use our Dropbox desktop app, or mobile app?

I'd love to know any troubleshooting steps you've tried so far, in order for us to be aligned.

Thanks a bunch!

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