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lcaudill11's avatar
lcaudill11
Explorer | Level 3
2 years ago

Files won’t open from Word after I deleted and reinstalled

Running windows 11. Shortcut on taskbar to Dropbox wouldn’t work so I deleted Dropbox from my PC and reinstalled it. Now I can’t open files from the recently used files in MS office. The files are th...
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Microsoft
Microsoft Office
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

What error are you getting lcaudill11 ? We need a bit more info here as to what is happening. 

  • lcaudill11's avatar
    lcaudill11
    Explorer | Level 3
    2 years ago

    I get c:\users\lorik\Dropbox\1 1 1 OA\CANCI is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted and try again.....

     

    I read in another post that my quick access links may be broken

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      That sounds exactly like they are. 

       

      You will need to find where Dropbox is now and update the links. 

       

      Clicking on the Dropbox icon and then the folder icon will open it which should help you 🙂

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