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Forum Discussion
Fix Dropbox email formatting for Outlook or web browser
Emails sent by Dropbox do not display properly in the Outlook desktop app. They are completely blank. Choosing to open them in a web browser (Edge) from the option in Outlook displays some of the t...
All of these factors are unrelated to the email body content having non-HTML "links". I'm amazed that content shows up in any mail client or browser. That said, here's your info:
It's a company machine, on which I have an administrative account. No proxy or VPN. I don't know what the firewall or security settings are on the network. Only things running locally are Windows Firewall, with default settings. It's not about the traffic to Dropbox domains being restricted, anyway. I can take this laptop home, and experience the exact same behavior. I can use Dropbox on this machine without issue. I can visit dropbox.com and it's fine.
The formatting of Dropbox's marketing emails is broken in some way that causes it not to render properly.
Mark
Super User II
Super User IIThe formatting of Dropbox's marketing emails is broken in some way that causes it not to render properly.
But, only for you it seems at present.
I got that email and it formatted perfectly fine.
I'm pretty certain there is something on your machine/network which is causing the files to not render correctly - especially as nobody else, at all, has commented on here. And believe me, this place gets overrun when things like this do happen.
