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Forum Discussion

ldorothy's avatar
ldorothy
New member | Level 2
4 months ago

Fix Dropbox email formatting for Outlook or web browser

Emails sent by Dropbox do not display properly in the Outlook desktop app.  They are completely blank.  Choosing to open them in a web browser (Edge) from the option in Outlook displays some of the t...
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

We appreciate the feedback on this matter. Currently, we're unable to reproduce the same behavior you're experiencing. 

As it is a third party app, we wouldn't be able to provide further insight into how or why this might be occurring.

We'll be on the lookout for any other reports from other users experiencing this behavior.

ldorothy's avatar
ldorothy
New member | Level 2
4 months ago

No problem.  Was just trying to do your Marketing team a solid so everyone can read their emails.  There are compatibility tools out there for building emails to ensure they work in all apps.

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