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Forum Discussion

Bill_Richards's avatar
Bill_Richards
Explorer | Level 4
2 years ago

Getting notifications about online-only files, with Google Drive/OneDrive active

I have a regular DropBox account that I've been using for many years.  This afternoon, it suddenly started giving my this very same notification every 30 seconds or so.  It doesn't tell me which file...
desktop
Third Party Integrations
nickpap's avatar
nickpap
Explorer | Level 4
2 years ago

Hi Walter.

I just rebooted, no dif.

I don't know what files are causing this issue. You mean to move all the files out of dropbox?

But the issue is caused from some files out of the dropbox folder

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the clarification nickpap 

 

Could you try updating to the latest version directly from this page and let me know if you notice any difference? 

  • nickpap's avatar
    nickpap
    Explorer | Level 4
    2 years ago

    Unfortunately still same, after even restarting the pc.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the update nickpap 

       

      Would it be OK if I sent you an email to have a further look internally at this point? 

      • sstructural1's avatar
        sstructural1
        Explorer | Level 4
        2 years ago

        It would be nice to keep it on the forum so that if a solution is found we will know. I just turned off notifications to keep it from happening. As I turn it on the notifications keep popping back up. 

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