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Forum Discussion
salesforceadmin123
2 months agoNew member | Level 2
How to change the .pdf name of the signed order form within the Dropbox for Salesforce integration?
Hello,
Our company works out of Salesforce CPQ, and we want the name of the signed order form pdf file that is sent back to be a specific format. Right now its just [our company name] Order Form. I...
salesforceadmin123
2 months agoNew member | Level 2
Hannah Any updates? Also, if support has ended for Salesforce, is the integration going to work going forward?
Thank you.
Dell_Dropbox
Community Manager
2 months agoHey there salesforceadmin123,
I spent a bit of time looking into this for you, unfortunately with Dropbox for Salesforce reaching the end of its support period, active development or configuration changes for that integration are no longer available. I wasn't able to find a way to adjust how the file name is generated.
The integration might still work for a while, but it will not be maintained or guaranteed to keep working reliably. Your Dropbox files will stay safe, but the Salesforce connection will no longer be supported.
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