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Mattsson's avatar
Mattsson
Helpful | Level 6
5 months ago
Solved

I'm getting an error exporting my Dropbox Passwords CSV file into Apple Keychain

Now that dropbox passwords is being shutdown, there needs to be a possibility to export all passwords into apple keychain. Currently, I'm getting an error message when trying to import the exported p...
Dropbox Passwords
  • Neal's avatar
    Neal
    4 months ago

    Hi Mattsson​, 

    That's an issue with Apple's importer, to be honest, CSV export is a semi-standardized way to transfer credentials between password managers, but ultimately, it's a "best effort" approach.


    The simple answer is that an easy migration to Apple Keychain is probably not possible. If you wants to switch to Apple Keychain nonetheless, the best I can think of is to:

    1. Rename the columns as outlined as I mentioned previously.
    2. Remove any rows that have special characters in them and add them to Keychain after the import, manually.
Mattsson's avatar
Mattsson
Helpful | Level 6
5 months ago

Hey! 

I have read it but it tackles a now non-existent problem as the dividers are commas and not semi-colons. 

Jay - a simple button as has been made for 1password would be the best solution. I doubt your partner will object to you guys adhering to the needs/requests of your users. 

Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
5 months ago

Mattsson​ that's a fair request, and thanks for bringing this feedback to our attention. I'll share this thread with the relevant teams so this can be explored.

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