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"Invalid email" error message when sending signature requests
I am getting invalid email errors for esignature requests. I know the emails addresses are correct.
make sure there are no spaces before or after the email address
9 Replies
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Yes ok to send email to investigate.
I am having the same issues. What ended up being the solution to this?
- Walter
Dropbox Community Moderator
Hey Caron Trumbo - sorry to hear about this.
May I ask if you're manually inputting the email addresses for your signature requests or if you're copying and pasting them from somewhere?
I'm copying and pasting from gmail. Should I try typing them in?
- Walter
Yes, could you give that a go and let us know if you get the same results Caron Trumbo?
make sure there are no spaces before or after the email address
That worked perfectly! I love a simple solution. Thanks!
