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ProHome's avatar
ProHome
Helpful | Level 6
6 years ago
Solved

IOS 14 has messed up file integration with Dropbox - Content Unavailable

Was working fine with the last ios update 13.  Upgraded to ios 14 yesterday.  The Dropbox shows up as an available option in Chrome to pull files from.  However in the display it says "Content Unavai...
Mobile
Third Party Integrations
  • ProHome's avatar
    ProHome
    6 years ago

    Thank you for your assistance.

     

    Figured I would give you an update.  Upgrading to ios 14.1 has fixed the issue.

Amxim's avatar
Amxim
Explorer | Level 3
5 years ago

No way ... I tried without success. It’s annoying and really inexplicable, for the first problem all other folders are working, I add that sometimes by repeating the request the list appear and disappear for some seconds but it is not possibile to select the file ... 😡

I ‘don’t understand. I also tried to rename the folder ...

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Thanks for trying that Amxim.

    Is there any noticeable difference with this specific folder than the others in your account? For example, is it a shared folder?

    Have you recently rebooted your device to see if there's any difference in the behaviour then?
    • Amxim's avatar
      Amxim
      Explorer | Level 3
      5 years ago

      I spoke with Apple Support, they tried with me different things, but it seems a Dropbox server interference. I have the same problem with my iPhone ... Do you tried out something like this?? It is possibile there is problem if User ID (email) is different from Dropbox to Apple?? It is really strange and disappointing.

      • Daphne's avatar
        Daphne
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        5 years ago
        This wasn't something I was able to replicate on my side I'm afraid, Amxim, so I would like to ask you a few more questions here.

        Does this particular folder contain a lot of data? If you can, please let me know roughly the size of the folder.

        Also, if you use another WiFi connection, or cellular data (through hotspot if this device doesn't have it), do you get the same errors as before?

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