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ProHome's avatar
ProHome
Helpful | Level 6
6 years ago
Solved

IOS 14 has messed up file integration with Dropbox - Content Unavailable

Was working fine with the last ios update 13.  Upgraded to ios 14 yesterday.  The Dropbox shows up as an available option in Chrome to pull files from.  However in the display it says "Content Unavai...
Mobile
Third Party Integrations
  • ProHome's avatar
    ProHome
    6 years ago

    Thank you for your assistance.

     

    Figured I would give you an update.  Upgrading to ios 14.1 has fixed the issue.

jmeckler's avatar
jmeckler
New member | Level 2
5 years ago
I have the exact same issue. Just started happening to me as well! Can’t access any of my files vis the files app for Dropbox.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey jmeckler, sorry to hear about this.

Have you tried toggling Dropbox off from the Files app's locations and then back on?
  • jmeckler's avatar
    jmeckler
    New member | Level 2
    5 years ago
    Yes - I cleared cache, uninstalled and reinstalled and it didn’t work. I rebooted phone and it worked but it would lag after I attached a file via email. I rebooted once more and seems to be ok. I’m on latest app and iOS 14.6 on a 12 Pro.

    I think this is a Files issue not Dropbox because I had same issue with other 3rd party cloud apps.

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