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Forum Discussion
LRBH
4 years agoExplorer | Level 4
iOS Dropbox app won’t acknowledge Microsoft Word app
I’m on Dropbox version 274.2 and Microsoft Word version 2.60. Today I started having an issue where trying to open a Word doc in my Dropbox app prompts me to install Word, despite the app being insta...
BigguyDan
4 years agoExplorer | Level 4
Hi, tried that a few days ago but just like others reported it only temporarily fixed the problem.
However for no apparent reason today it has started working fine again for me although I fear that its only temporarily working again.
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