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ios Files App How to delete downloaded files
I donwloaded a few videos for offline viewing from the new iOS 11 files app with the new Dropbox integration. I cannot, howver, figure out how to remove the files from local storage. I don't want...
I've spent a bit of time playing with the Files app since last post (and also on there 'help' section). Neither gives much away. I also cannot find anything for Files in the Settings menus.
Unfortunately as the files are now 'outside' of the Dropbox system Dropbox cannot do anything about it. Maybe worth starting a similar thread at apple.com/support
Maple
Dropbox Staff
Dropbox StaffHi FilmCompos3r,
When you 'Save to Files' or 'Save Image/Video' from Files app, the contents are no longer managed by Dropbox. 'Save Image/Video' saves to your Photos app, and you can delete it from there. Note that when you delete the file, it gets moved to the Recently Deleted album and you'll have to clear that to get the space back.
To use Dropbox for offline access, use the Dropbox iOS app's Offline feature. This will download to Dropbox's local storage.
When you 'Save to Files' or 'Save Image/Video' from Files app, the contents are no longer managed by Dropbox. 'Save Image/Video' saves to your Photos app, and you can delete it from there. Note that when you delete the file, it gets moved to the Recently Deleted album and you'll have to clear that to get the space back.
To use Dropbox for offline access, use the Dropbox iOS app's Offline feature. This will download to Dropbox's local storage.
- This is wrong, I just tried it. If you delete it from the files app it will delete from drop box. How do we undownload the files from files app (downloaded by clicking the little cloud) without deleting the files
- Mark
Super User II
It isnt wrong.
Until you tapped on the file in the Files List it was not downloaded to your device. You tapping on the file caused it to download. Deleting it from that list deletes from Dropbox.
If you have downloaded files and need to delete these downloaded you need to do as Rich said and clear the cache.- I replied to maple and that is wrong. It still does not do what I was suggesting to clear the cache, the files are still downloaded in the files app, they do no appear as available offline in Dropbox and if I “delete” them from the files app it also removes them from drop box. There needs to be a way to simply take them off of local storage but have them remain on Dropbox.
