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ios Files App How to delete downloaded files
I donwloaded a few videos for offline viewing from the new iOS 11 files app with the new Dropbox integration. I cannot, howver, figure out how to remove the files from local storage. I don't want...
I've spent a bit of time playing with the Files app since last post (and also on there 'help' section). Neither gives much away. I also cannot find anything for Files in the Settings menus.
Unfortunately as the files are now 'outside' of the Dropbox system Dropbox cannot do anything about it. Maybe worth starting a similar thread at apple.com/support
Mark
Super User II
Super User IIBecause Maple is actually talking about saving files outside of the Dropbox app - and putting them in to the iOS ecosystem, not, Dropbox. Hence the availability of way to recover deleted files on the device.
The only way to clear the cache is how explained, or, if that isnt working following Rich's advice.
If it isnt working I'd be tempted to log a ticket at www.dropbox.com/support and explain whats happening with examples and your version of iOS/Dropbox etc.
You can then track it at http://dropbox.zendesk.com
The only way to clear the cache is how explained, or, if that isnt working following Rich's advice.
If it isnt working I'd be tempted to log a ticket at www.dropbox.com/support and explain whats happening with examples and your version of iOS/Dropbox etc.
You can then track it at http://dropbox.zendesk.com
This is where the issue is, and Iâm not even saying itâs a Dropbox issue. In the new iOS Files App, I downloaded the files, theoretically they should now be a part of the Apple ecosystem and deleting them shouldnât remove them from Dropbox, but that is not the case. Where they are locally stored I am unsure but it is not through the Dropbox app. I currently have no way to remove the files from local storage (through the iOS files app) that doesnât delete the files from Dropbox. I simply want to remove the files being stored locally through the files app and still have access to them if I choose to download them to my device again.
- MarkIt would have really helped if you had said that at the start....
If I'm honest I've no idea how the local Files Feature works - as I wont turn it on because it only works when you've no security on the Dropbox app.
I'm not sure it does take up space locally, or, if it actually works the same as iOS and iCloud in that it will only download things if connected to the net. I suppose you could easily test that by going in to Airplane mode and seeing if things were accessible that you'd never opened before. It makes sense that it works this way as my Dropbox is too large to fit on my iPhone- Thatâs what the OPâs question was about, the files app... this is why âFilesâ is a stupid name for an app.
Iâm not worried about the files I have yet to download, I want to remove the ones I have. Hopefully Apple/Dropbox can address this issue soon.- Mark
I've spent a bit of time playing with the Files app since last post (and also on there 'help' section). Neither gives much away. I also cannot find anything for Files in the Settings menus.
Unfortunately as the files are now 'outside' of the Dropbox system Dropbox cannot do anything about it. Maybe worth starting a similar thread at apple.com/support
