Forum Discussion

PZ_01's avatar
PZ_01
Helpful | Level 5
3 years ago

Latest Dropbox Intefering with MAC Android USB Transfers

Wanted to share that I kept getting 'No devices found' type messages from both Android File Transfer and OpenMTP, the tools I use to do Android transfers using a USB cable. After a lot of research I ...
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi all, could you try the following and let us know if the issue persists?

 

1. Restart the Dropbox app on your computer and try doing the whole thing again.

2. Restart your device.

 

Thanks!

  • PZ_01's avatar
    PZ_01
    Helpful | Level 5
    3 years ago

    Hi Walter, I still face this issue. At this time all I can do is restart my computer and close Dropbox before engaging in transfers.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the nudge on this PZ_01 

       

      I just wanted to mention that the only work-around at the moment is to close the Dropbox desktop app before starting the transfers. 

       

      Our team is aware of the issue and are looking into this. 

       

      We'll let you know more as soon as we have an update. 

       

      Thanks for flagging this!

      • alan_feedwire's avatar
        alan_feedwire
        Explorer | Level 4
        2 years ago

        Hey Walter,

         

        It's been a few months. Any updates?

         

        I'm having this problem also.

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