Forum Discussion

Southweststucco's avatar
Southweststucco
Helpful | Level 5
8 years ago

Microsoft word and excel only opens online version, I want to open normal excel and word

When I go to open any excel or work files from my computer it only gives me an option to open the *online* version, not the version that opens up into a new window. I paid for all the software of mic...
Third Party Integrations
patrice1's avatar
patrice1
New member | Level 2
8 years ago

I am also having this problem for the last two days. Macbook pro, chrome, shared folder    after accesseing through microsoft word for two years, now only online word shows up. GRRRRRRRRRr

hollymchargue's avatar
hollymchargue
Explorer | Level 4
8 years ago

Patrice1, 

You might try reinstalling Dropbox and updating/relaunching Chrome. One of those helped me - I did both before checking. 

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