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pagnix's avatar
pagnix
Explorer | Level 4
4 years ago
Solved

Migrating to office 365 Sharepoint

Hi   I'm helping a charity set up their Office 365   When I try and sync Dropbox with their email & PW I get. "Please sign in with a work account." They tell me the details I have are th...
dropbox business
Microsoft
Microsoft Office
Third Party Integrations
  • Rich's avatar
    Rich
    4 years ago
    pagnix wrote:

    The tell me it's Dropbox Plus plan

    The Plus plan is not a Dropbox Business plan. It's a personal plan (meant for one person) and not considered a "business" account, even if they're using it for business purposes. Judging by the message you received about signing in with a work account, I'd guess that the Microsoft Migration service only works with Dropbox Business accounts.

pagnix's avatar
pagnix
Explorer | Level 4
4 years ago

They are a charity and fully licenced for teams etc. and business dropbox. 

 

I would have used their dropbox "help" but the reply would not have come back to me.
so I thought I would use communities to save them forwarding mails.

I have the main USR/PW  to do the sync not an account linked to me.


I have an ac Admin on the 365 as I'm part of the team..  

 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
pagnix wrote:

I have the main USR/PW  to do the sync not an account linked to me. 

When you sign in on the Dropbox website with that account information, what plan does it show on your Plan tab?

  • pagnix's avatar
    pagnix
    Explorer | Level 4
    4 years ago


    The tell me it's
    Dropbox Plus plan

     

     

    Thanks

    john

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      4 years ago
      pagnix wrote:

      The tell me it's Dropbox Plus plan

      The Plus plan is not a Dropbox Business plan. It's a personal plan (meant for one person) and not considered a "business" account, even if they're using it for business purposes. Judging by the message you received about signing in with a work account, I'd guess that the Microsoft Migration service only works with Dropbox Business accounts.

      • pagnix's avatar
        pagnix
        Explorer | Level 4
        4 years ago

        Thank you I shall let them know

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