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Forum Discussion
Joris-Jornature
30 days agoNew member | Level 1
Missing folders and Paper docs after migration
For many years I have used Dropbox paper.
Made hundreds of folders and papers.
Now I have only 10 or so in my migrated section.
First of all I had no idea something was about to happen.
Maybe I missed mails?
I have used paper recently without an issue or a notice that I should do something really quick!
Now I have no Idea where to find my files.
I have a folder 'Gemigreerde paper documenten' (Dutch) and there is not even 1% of my files.
We are working in a team and maybe a college did the migration and I can't see them now?
I find this update very disturbing!
So dropbox, how can I get them back?
Where are they?
Thanks!
- Walter
Dropbox Staff
Hey Joris-Jornature - sorry to hear about your missing files.
Can you please clarify if you're referring to Dropbox Paper docs or if you noticed other files missing too?
Have you tried taking a look at the events page? It's the place where all uploads, edits, and deletions are normally logged, so it should give a hint.
In any case, please keep us posted, Joris.
- LmstrengNew member | Level 1
I’m running into this exact same issue. No email, no warning, nothing.
Suddenly I try going to a Dropbox Paper document to find a message that it was moved to Dropbox in a “Migrated” folder and how to access the new Paper Dropbox. When I try accessing the new Dropbox Paper, it shows nothing!
In my Dropbox Paper app I’m still seeing my folders that say I have X number of documents. When I got into the folder, nothing is there
- roybjNew member | Level 1
I have the same issue. since few days ago, I guess you migrated my paper to something.
now in the android app I see only 10 docs, but I can still search for the rest. I just have no way of getting to them or knowing they're there other than searching
going to dropbox in web, I see the docs under all files, migrated docs. what now? how can I see them in paper? are you deprecating paper or something?Oh, and new docs show in "Paper docs". it's a mess.
Thanks for your help.
- Gusami_LaNew member | Level 2
Hello, I'm also impacted by this today. I just tried to access my docs on paper, and none of them are available on the site (paper.dropbox.com) or the Android app.
I'm seeing them in a Migrated Paper Docs folder in the Dropbox account. I don't want to have to open dropbox just to edit a document.
How do I get my documents back in Paper.dropbox.com (its not showing any of my paper docs). I didn't initiate any migration.
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