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Josef25's avatar
Josef25
Explorer | Level 3
2 years ago

My Word files are not getting saved to Dropbox on Android

Greetings to the Community,   I am writing to bring to your attention an issue I have been experiencing with the Microsoft Word app on my Android tablet in conjunction with Dropbox. Previously, I...
Android
Microsoft
Microsoft Office
Mobile
Tablet
Third Party Integrations
Josef25's avatar
Josef25
Explorer | Level 3
2 years ago

Hello Walter! I have a 365 paid license, and my tablet is 11". But, this is my second year with the tablet and i worked perfect. Since a monh ago I have hr problem of saving.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I see, thanks for clarifying that for me Josef25 

 

Have you by any chance contacted Microsoft directly about this? 

 

As a side note, have you tried disconnecting the app integration from your Connected Apps tab and re-connecting it anew since you first noticed this issue? 

  • Josef25's avatar
    Josef25
    Explorer | Level 3
    2 years ago

    Hannah Walter I have just realized that, when I save from my computer using Word, it doenst upload also to Dropbox when I choose that folder.

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