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Forum Discussion

Scott H.'s avatar
Scott H.
Collaborator | Level 9
7 years ago

"Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Hey folks, When viewing dropbox files from the Safari browser (Safari v 13.0) I can no longer see the "Show in Finder" or 'Open in Word" / "Open in Adobe Acrobat" options for files.  I also have ...
desktop
Third Party Integrations
Jamesr1's avatar
Jamesr1
Helpful | Level 6
6 years ago

Hi - I'm having the exact same issue using Safari and not getting the Open In Finder button.  It would also be great to have a button in dropbox.com that says Open in Dropbox App (either file or folder).  We use links to fast track easy access to files on our Dropbox Team, which now takes ages as the links are pretty much redundant if the file can't be opened locally and has to be searched...

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey Jamesr1, thanks for joining the discussion here!

So we can do a little investigation into this and send this along to our specialists, we would need to continue through our Support channel.

I was able to locate your open ticket with our team, and I've taken over the case and followed up with you there.

When you have a moment, please just check your inbox for my message and we'll take it from there.

Thanks!

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