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Forum Discussion

Scott H.'s avatar
Scott H.
Collaborator | Level 9
7 years ago

"Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Hey folks, When viewing dropbox files from the Safari browser (Safari v 13.0) I can no longer see the "Show in Finder" or 'Open in Word" / "Open in Adobe Acrobat" options for files.  I also have ...
desktop
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi JR25, PR8, geosinclair, Scott H., would it be possible to contact you at the emails provided on your forum profile to investigate this matter further?
jondotcom's avatar
jondotcom
Helpful | Level 6
5 years ago

Jay 

 

Ideally the entire community is updated on progress on this matter. I too have been (patiently) waiting for an update on this matter, and I am subscribed to this thread.

 

While I think it's great that you're offering to contact a few recently-vocal members of the community about this matter, it is relevant to anyone who has macOS and looking to use Safari as part of their daily workflow alongside Dropbox.

 

I am "stuck" using Chrome and only doing so in order to utilize Dropbox for Business. I imagine there are many folks like me, just watching this thread and waiting for an update. I fear taking the conversation offline won't be helpful to the broader community who are awaiting some kind of word on progress on this issue, even though we're not continually leaving comments asking for updates.

  • WildfireQueen's avatar
    WildfireQueen
    Helpful | Level 7
    5 years ago
    Yes I agree. I’ve been waiting quite some time and the only update I’ve had was “we’re working on it”. Honestly, it doesn’t seem like you are. It’s been an issue for quite some time and doesn’t really seem that complicated since Chrome does have the function. Although I could be wrong of course.

    But, even so, “Safari/Apple is preventing the use of this function because of x and y” is an answer/update too, I can imagine Apple’s strong stance on privacy causing some issues with this function. Or, if this isn’t a priority right now and we have to wait a few years until you have the time/manpower to fix it. If any such is the case, just say so? Probably most of us would understand to some degree and anyone reading would know what’s causing the long wait. And I for one would appreciate the honesty.

    Now you’re just stringing us along without any real answers for two years already.

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