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Trevor147's avatar
Trevor147
Explorer | Level 3
2 years ago

Page turner pedal no longer works on my iOS devices

My donner page turner suddenly stopped working in my iPad Pro. I purchased an IRig pedal and this doesn’t work either. I tried ot on my iPhone, it still doesn’t work. It works on apps other than Dropbox. The updates are all the latest. Any ideas please?

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  • Trevor147's avatar
    Trevor147
    Explorer | Level 3
    2 years ago
    Hi Hannah. Both pedals connect via blue tooth. The Donner pedal Just stopped working. Nothing cleared it, ie reloading or settings. That’s why I bought the Irig pedal. What’s interesting is the pedal doesn’t work on Dropbox on my iPhone either. Thank you for helping.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey @Trevor147, thanks for reaching out to our Community.

     

    How did you originally connect this device to your Dropbox?

     

    Can you disconnect and re-connect it, to see if that helps?

     

    Also, there's an older thread about a similar issue, which you can take a look at, in case there's some useful info there as well.

     

    Let me know how it goes.

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