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Jac711's avatar
Jac711
Explorer | Level 3
2 years ago

PDF Upload to Dropbox is not allowing Pre-existing fields

We have uploaded a PDF to DropBox and the pre-existing fields we need filled out are static when we send the doc to the recipient.  What are we doing wrong? We do not get the "Pre-Existing Fields" pr...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there Jac711 - sorry to hear you're having issues with this.

 

Could you please walk us through the exact steps you take to do this and clarify how you're sharing the file with the recipients in the first place?

 

Thanks!

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