Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

JackhammerNOR's avatar
JackhammerNOR
New member | Level 1
11 months ago

Remarkable can't access my Dropbox content.

I recently bought a Remarkable paper pro. At first it synced with my Dropbox perfectly, but now it doesn’t show any files or folders.  Anyone else experiencing the same? 
Setting up the apps
Tablet
Third Party Integrations
JackhammerNOR's avatar
JackhammerNOR
New member | Level 1
11 months ago

The Remarkable tablet is simply connected and does not have the Dropbox app. The problem with it not syncing with Dropbox anymore starter after approximately 2-3 weeks after I started using it. 

I have talked to Remarkable support and they find no error in their end. I tried connecting a friends Dropbox account to my tablet and that worked out perfectly fine, but mine won’t sync at all. 
Seems like it is specific to my account. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

I see, thanks for letting me know more JackhammerNOR.

It might sound trivial but have you tried disconnecting, and re-connecting the two? 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!