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Forum Discussion

JackhammerNOR's avatar
JackhammerNOR
New member | Level 1
11 months ago

Remarkable can't access my Dropbox content.

I recently bought a Remarkable paper pro. At first it synced with my Dropbox perfectly, but now it doesn’t show any files or folders.  Anyone else experiencing the same? 
Setting up the apps
Tablet
Third Party Integrations
JackhammerNOR's avatar
JackhammerNOR
New member | Level 1
11 months ago

I’ve tried that multiple times. Different remarkable account connected to my Dropbox. Restarted the tablet, reset to factory settings etc. Nothing works. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey JackhammerNOR, would you mind sending over a screenshot of what you see on your end too, in order for us to have a visual? 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      11 months ago

      Thanks for the images, as this appears to be an integration created by the Remarkable team, I'd recommend getting in contact with them again regarding this matter, as we wouldn't be able to assist with third party integrations.

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