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Forum Discussion
mmpUCG
2 years agoExplorer | Level 4
Salesforce Integration - Adding new folders are only personal
We have a salesforce integration and at some point in the last year something changed so that when users add a few folder it is only added to their personal folders instead of the company one where e...
- 1 year ago
Hello mmpUCG and justinSCW,
Version 1.704 of the Dropbox for Salesforce integration was just released and fixes the issue creating a folder first for a blank record. Please upgrade your package and let us know if that resolves the issue for you.
How to update Salesforce package: https://www.dropbox.com/l/AABz5YLTu2MWFnYKiZn6MxDlPvb5zYq9Jao#How-to-update-your-Dropbox-for-Salesforce-integration
justinSCW
1 year agoExplorer | Level 4
Hi Hannah, I am referring to when we create a new opportunity and no folder or file exist for this opp. We can successfuly upload a file from this point but when we add a New Folder first, it doesnt do anything and doesnt add the folder.
mmpUCG
1 year agoExplorer | Level 4
I've had this problem for a long time too. No solution seems to be available as of yet.
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