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1W's avatar
1W
Explorer | Level 3
3 years ago

Swann camera won't connect to Dropbox.

I have a swann security system.....I have clicked the link from swann to dropbox....when/if it loads to the dropbox sign in screen, it will not accept my credintials.  I can log into dropbox from everywhere else but this one screen.....sometimes a screen says waiting on auth.swann.com.  Help!! 

 

Third Party Integrations

2 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi 1W, let's jump right into this! 

     

    You mentioned that you can successfully log into your Dropbox account from anywhere else, so I'd also assume on our site directly too, right?

     

    If that's so, then this sounds like a direct issue on how Swann set their configuration with Dropbox on their end. I think the best thing you can do is contact them and ask for more info.

     

    I hope this clarifies! 

  • 1W's avatar
    1W
    Explorer | Level 3
    3 years ago
    Thank you….I did but they are little help! I was able to get one camera up so far.

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