Forum Discussion

ec11's avatar
ec11
Explorer | Level 3
2 years ago

Sycn issues when moved to DropBox File Provider on Mac

When I moved from Dropbox as a folder, to the File Provider service on my mac these errors started showing.  All of these files are on the Mac HD, have never been in my dropbox ... and I don't want ...
desktop
Error Messages
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Did you enable the Dropbox Backup feature recently by any chance ec11 ? Do you see any folders being backed up in your backups page? 

 

I'm only asking as I can see in your screenshot that the files that cause the sync issue are located in a subfolder in your Documents folder.

ec11's avatar
ec11
Explorer | Level 3
2 years ago

Thanks for the pointer Walter. I'll check. 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!