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AF10's avatar
AF10
New member | Level 2
2 years ago

The CAPTCHA response was not verified successfully, please try again.

I was linking the dropbox account in boxcryptor.But while signing in i got the error "The CAPTCHA response was not verified successfully, please try again." how to resolve it?
Error Messages
Third Party Integrations
villebillie54's avatar
villebillie54
New member | Level 2
2 years ago

I get the same "The CAPTCHA response was not verified successfully, please try again." while simply logging on to Dropbox (Firefox 121.0.1 64-bit on Ubuntu 22.04). No captcha ever appears. It just sits there while the lines move around the animated icon square.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi villebillie54, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains, namely the ones involving arkoselabs.com?

  • villebillie54's avatar
    villebillie54
    New member | Level 2
    2 years ago

    None of the above. I had no problems until about a month ago and then this happened. Wait... I just clicked on the shortcut Dropbox icon that I saved on the Firefox home page and it took me straight to Dropbox without even entering my login and password. Weird. By the way I have no problem logging into Dropbox.com when using Chrome or through my Google account on either Firefox or Chrome. Anyway, I found that there multiple ways to log in without worrying about using the Dropbox.com login on Firefox. Thanks for your reply.

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