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dcc1717's avatar
dcc1717
New member | Level 2
3 years ago

The dreaded 'Can't save here' for MS office files

Hello--I have a chronic problem with my file folders: frequently get 'Can't save here choose another location'.

 

I use my employer's MS Office 365 account, and sync Dropbox to Windows Explorer, and use Explorer for my file management.  The 'Can't save' message seems to appear when I am using many subfolders...if I go back one folder I can save the file.  The problem is, this doesn't work with my folder organizing system. Is there a limit to how many subfoldes can be used? If so, can I release that limit?  Or is the problem something else?

 

Thanks you!

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey dcc1717, thanks for reaching out to our Community.

     

    Indeed, file and folder paths must be less than 260 characters long, for you to be able to access/sync the files. 

     

    You can see more info on this and on other file naming related info here.

     

    Let me know if you have any questions.

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