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Scott B.26's avatar
Scott B.26
Helpful | Level 6
3 years ago
Solved

Third party app not correctly linking to file structure

We are using Bluebeam Revu for iPad which connects with Dropbox. It used to work just fine, but a few years ago Dropbox stopped showing the full file structure within the Bluebeam Revu for iPad app. ...
iOS
Mobile
Tablet
Third Party Integrations
  • Scott B.26's avatar
    Scott B.26
    3 years ago

    Bluebeam finally figured out the issue. Their API for the app isn't able to handle the size of the Dropbox that we have. They're going to eventually gix that, but it could be some time before they can.

     

    So, we know what the issue is now, and there currently is fix, but one is in the works.

     

    Thanks everyone for your attempts to help me out!

Scott B.26's avatar
Scott B.26
Helpful | Level 6
3 years ago

Bluebeam finally figured out the issue. Their API for the app isn't able to handle the size of the Dropbox that we have. They're going to eventually gix that, but it could be some time before they can.

 

So, we know what the issue is now, and there currently is fix, but one is in the works.

 

Thanks everyone for your attempts to help me out!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the update, I'm glad to hear they were able to locate the issue. This should help other users who are experiencing similar issues!

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