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Forum Discussion

bpowers84's avatar
bpowers84
Explorer | Level 3
3 years ago
Solved

Unable to Save Password Edits on Android

The dropbox password app acts up on Android. I am not able to edit a username and password as the app is missing the save button. The only button you see is remove. Also the auto fill only works part ...
Dropbox Passwords
Mobile
  • Hannah's avatar
    Hannah
    3 years ago

    Sorry to jump in here, bpowers84, but have you tried to uninstall and reinstall the passwords app, to see if that helps at all?

bpowers84's avatar
bpowers84
Explorer | Level 3
3 years ago
Hello Megan

I unfortunately don't have any screenshots to share at the moment. I will try to get some in the near future.

My main concern is I no longer have the ability to edit a saved password inside the password app. I have the option to edit, but no option to save the edit.
bpowers84's avatar
bpowers84
Explorer | Level 3
3 years ago
Hi Megan

I am on Android 13, and Dropbox Password Version Beta 278.3.
Oh and sorry I can't take screenshots because of a security policy in Dropbox Passwords. Screenshots are disabled?
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry to jump in here, bpowers84, but have you tried to uninstall and reinstall the passwords app, to see if that helps at all?

    • bpowers84's avatar
      bpowers84
      Explorer | Level 3
      3 years ago
      Hi Hannah
      I deactivated Beta and was able to regain the save button. Thank you for the suggestion.

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