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Forum Discussion

areiss954's avatar
areiss954
Explorer | Level 3
3 years ago

Your request contains errors and/or invalid data.

Trying to use a template to send a document out for signing, but it's giving me this error. How do I fix this random error? "The following error was encountered: Your request contains errors and/or...
Dropbox Sign
Error Messages
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi areiss954, I just sent you an email, I'll see you there!

CJDS80's avatar
CJDS80
New member | Level 2
2 years ago

I have the same error, @megan, how do I fix this?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey CJDS80, welcome to our Community! 

     

    Do you receive this error when trying to send a signature, or at a different time? 

     

    If so, then have you tried refreshing the page and signing the document again?

     

    Another thing I'd try is to use a different web browser altogether. Often, glitches are browser-specific, so you may be hitting a problem in Internet Explorer that you wouldn't run into with Chrome, for instance.

     

    Let me know more, and we'll take it from there! 

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