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Kathryn Jones
2 months agoHelpful | Level 6
Zoom to Dropbox integration not working
Has the zoom to dropbox integration been affected by changes again?
Thank you simonbands & Kathryn Jones for getting back to me so quickly.
While it's a shame that did not work, that rules out a lot for us and was worth a shot.
As I mentioned previously, our team is currently working on getting the integration back up and running. I'll provide an update as soon as I have any news.
34 Replies
- Neal2 months ago
Community Manager
Hi Kathryn Jones & simonbands,
Thanks for letting us know, could you try adding Zoom from this link?
https://www.dropbox.com/landing/zoom
Let me know how you get on.
- simonbands2 months agoNew member | Level 2
I have the same issue. No recordings from Zoom are being transferred to Dropbox. In fact, I tried to disconnect the Zoom app from Dropbox and reconnect it, but I can’t find it in the App Center anymore.
- Kathryn Jones2 months agoHelpful | Level 6
I am not able to send a screen shot of the error, just inform you that it is the same issue that occurred in 2024 when Dropbox stopped processing the zoom integration to store recordings. There was information that this integration had been depreciated.
Then like now, it just stopped integrating without warning. It was reinstated days later upon 1 customer taking action to gather names for those wanting this feature reinstated.
Today I disconnected zoom app to reconnect in hopes to 'kick start' the integration again however to my surprise Zoom no longer appears in the app menu to connect.
I rely heavily on this integration.Please help
FYI
https://www.dropboxforum.com/discussions/101001017/dropbox-integration-with-zoom-deprecated-/750604/replies/751135 - Walter2 months ago
Dropbox Community Moderator
Hi Kathryn Jones - sorry to hear about this.
Can you please provide some additional information about the issue you're having and/or send us a screenshot of the error or the last screen you can get to?
Thank you!
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