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Как платить рублями? How can I pay in rubles?
При попытке оплатить расширение сервиса до Plus предлагается оплатить долларами. Но какрта у меня рублевая. Написано: "Для изменения валюты платежа вы должны отменить текущую подписку на Dropbox и по...
Thank you for keeping me posted.
This error is not related to the currency. It must be a browser issue. Please try the incognito mode of your browser and try inserting the card information again.
You can find instructions for this here:
-- Chrome: https://support.google.com/chrome/answer/95464
-- Firefox: https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info
-- Safari: http://support.apple.com/kb/PH19216Next step is to Clear your browser's cache. Please find the steps here.
Let me know if that solved the problem or not.
Thank you so much for your patience!
OK)) After all i didn't understand, how to get ability to pay in roubles. Could you explain one more time, pls?
p.s. i have anoter Dropbox account with russian email registered. But form this account while try to buy Plus, i see again $-payments.
Fiona
Dropbox Staff
Dropbox StaffI would be glad to help.
Can you post a screenshot showing what you see, so I can help the best way possible?
If there are personal information in the page you see, let me know and I will create a ticket for us to look into this in private.
Thank you! Спасибо! :slight_smile:
Here is screen, while trying to pay (it's my new account with russian e-mail). If i fill out data card, system says: there is not such a card. It's true, cause card is in roubles. So i can not pay in roubles so far. How to get into russian pay system?
Thanks!
- Fiona
After the account downgrades you will get the option to pay in roubles.
From what I see here the subscription you had is still ongoing Termitter. Correct?
- Daphne
Hey Termitter, just wanted to add to the info Fiona has already given you here!
The pricing that you see there is shown in USD but the payment will indeed be paid in your local currency. This will be converted automatically for you.
Since you're getting an error message though, we'd need to do some investigating with you. Can we reach out to the email linked with your profile?
Let us know if you'd like us to contact you!
