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nashvilleattorney's avatar
nashvilleattorney
New member | Level 2
7 days ago

After upgrade to Dropbox Teams, I have 2 Dropbox accounts or at least 2 Dropbox folders.

Dropbox Plan Dropbox Business upgraded to Dropbox Teams Device Dell XPS 16 Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 240.4.8609 Questi...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 days ago

Hey nashvilleattorney, thanks for joining our Community!

Just to make sure we're on the same page, do you mean that you had a Dropbox Standard plan (5 TB) and then upgraded to the Advanced plan (15 TB)?

Both are considered team plans, so I just wanted to be sure.

Can you check your plan page here to see the exact plan you're currently on?

And if you open a different browser or a private browsing window can you log in to your previous account?

If you can include a couple of screenshots showing your two Dropbox folders, it would also be really helpful.

Thanks in advance!

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