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KJ1993's avatar
KJ1993
Explorer | Level 3
20 days ago

Hi!!

I am very angry now because I just arrived an email you dropbox downgrade my membership because I did not update my payment information. how dare you?? I have another more than 300 days plus membership duration???? Fix it immediately because I cannot add any other files to my dropbox!!! give me a email that I can respond to you! not community here.  Or return my money!!!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
19 days ago

Hey KJ1993, sorry to hear about that! 

I just reached out via email in order for us to have a closer look into this. Reply back to me, and we'll take it from there.

Thanks! 

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