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nsns's avatar
nsns
Helpful | Level 5
2 years ago

Anyone Else Unable To Upgrade?? Plus Horrible Customer Service

Hey All, I got an error when I purchased my plan from the sales rep link and it has been a NIGHTMARE every since. I can't make ANY changes to my account and the plan is always wrong. I had business...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi nsns, thanks for bringing this to our attention.

 

Are you still trying to upgrade? What is the current plan you're on?

 

Do you have the ticket ID from when you contacted the support team?

 

This will help me to assist further!

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