Forum Discussion

nsns's avatar
nsns
Helpful | Level 5
2 years ago

Anyone Else Unable To Upgrade?? Plus Horrible Customer Service

Hey All, I got an error when I purchased my plan from the sales rep link and it has been a NIGHTMARE every since. I can't make ANY changes to my account and the plan is always wrong. I had business...
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upgrades
Rogaa's avatar
Rogaa
Helpful | Level 7
2 years ago

Hi there, may I know if you already tried using your Phone support option to contact Dropbox? You can go to your Admin Console, then go to Help, and then you see a Phone number field just input your phone number and request for a call. As long as you call during business hours they should be able to call you right away. Hope this helps.

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