Forum Discussion

nsns's avatar
nsns
Helpful | Level 5
2 years ago

Anyone Else Unable To Upgrade?? Plus Horrible Customer Service

Hey All, I got an error when I purchased my plan from the sales rep link and it has been a NIGHTMARE every since. I can't make ANY changes to my account and the plan is always wrong. I had business...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey mynameissally - sorry to hear you're having issues with this.

 

Since this issue persists on several browsers and devices of yours, would it be OK if we sent you an email to have a further look internally? 

mynameissally's avatar
mynameissally
Explorer | Level 4
2 years ago

YES PLEASE!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there mynameissally! 

     

    I just created a ticket on my end for you. I'll be happy to see you there, cheers! 

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