We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
mblah
2 years agoExplorer | Level 3
Being billed 119.88 every year for the last 5 years
Hi, I realized today that I have been billed 119.88 for the last 5 years. I have only a free basic plan (to which I logged in maybe 3-4 times in the last 5 years) and I never signed up for any trial....
mblah
2 years agoExplorer | Level 3
Yes I only have a debit card for that account and entered the debit card last 4 digits and its expiration date along with the latest transaction ID multiple times in different browsers but it always throws that error.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!